Policies
Contact us at hello@ourvillageslc.org with any event or registration grievances and we will share them with our presenter, Our Village staff and board, and other parties such as APT or BACB.
Accommodations:
If you have a disability and need accommodations per ADA/504, please provide notification 2 weeks prior to the workshop date.
Cancellations & Refunds:
Requests for refunds must be made in writing by e-mail to: hello@ourvillageslc.org Requests must be made at least 1 week prior to the training to receive a refund. There is a $15.00 administrative fee for all refunds.
There are no refunds for cancellations after the deadline of 1 week prior to the event; however, registration may be transferred to another individual, or you can use your credit to attend a future workshop/webinar with Our Village, within 1 year from the date of the original event. There are no price breaks for partial attendance.
Disclaimer for Cancellations:
If there are any technology challenges the day of the live webinar, there are not enough attendees signed up, or the presenter is not available, Our Village will reschedule the training and re-present its contents for the paid attendees, or offer paid attendees a refund.