Policies
Contact us at hello@ourvillageslc.org with any event or registration grievances and we will share them with our presenter, Our Village staff and board, and other parties such as APT or BACB.
Cancellations & Refunds:
Requests for refunds must be made in writing by e-mail to: hello@ourvillageslc.org Requests must be made at least 1 week prior to the training to receive a refund. There is a $25.00 administrative fee for refunds.
There are no refunds for cancellations after the deadline, however, registration may be transferred to another individual.
There are no price breaks for partial attendance.
Accommodations:
If you have a disability and need accommodations per ADA/504, please provide notification 2 weeks prior to the workshop date.
Disclaimer for Cancellations:
If there are any technology challenges the day of the live webinar, Our Village will reschedule the training and re-present its contents for the paid attendees.